FREQUENTLY ASKED QUESTIONS
If you can’t find an answer to your question below then please contact us at hello@kings-grooming.com.

Do you deliver Internationally?

Unfortunately not. We currently only deliver within the UK and E.U member countries. We have plans to start shipping internationally in the future.

How long will it take for my order to arrive?

As a small business, we currently use Royal Mail to deliver your products. You can expect to receive your order 3-5 working days from the date you placed it. Please allow a little longer during seasonal trade times such as Christmas.

What payment methods do you accept?

We use Stripe and Paypal as our online merchant. They accept the majority of cards including Visa, Mastercard, Maestro, Solo and American Express.

Can I pay with PayPal without an account?

Yes, you can use PayPal as a guest without the need of an account. It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you do not need one, although we strongly recommend you sign up to enjoy the added ease of use.

Can I change or cancel my order?

Yes, it is not a problem to cancel or amend your order. Just send an email to hello@kings-grooming as soon as possible explaining the issue and include your order number as reference.